Date added: 11/20/2021 *** 5ml and 10ml bottles are out of stock. Please do not purchase...***
We are expecting them back in before the end of the month.
Non-update, 11/29: The cases of bottles are still sitting overseas awaiting final air transport. Usually Express shipping takes three days to get to us, but of course delays are widespread now.
Date added: 11/19/2021 Current updates and important shipping information...
8/18: Our costs to produce Pixie Epoxy increased a few years ago, but the product has only increased in price once since 2008. Unfortunately, we find it necessary to adjust for our raw material costs which rose last year. This increase of $1.50 (from $7 to $8.50/tube) will still keep the product affordable, and nothing else about it will change. The new price will take effect on August 27th.
10/1: USPS is increasing transit times and rates. Parcels from anywhere in the US now may take a few days longer than usual to arrive than you are accustomed to. This may affect tracking, which is already spotty. To those outside the US, unfortunately significant delays are increasing worldwide, and some parcels may not arrive for a month or more.
Our Instagram account wasn't deleted, it was deactivated all of a sudden for no clear reason this month and getting it active again seems to take a while, but we have been in the process. Update 11/13: new account is ShopFyrinnae
Once you receive a shipment email from us, your order has already been sent that day, as we do not send advance shipping notices. However, the post office(s) may skip scans or have delayed transport. Many parcels are not scanned at all until near their destination. If you do not receive your parcel in a reasonable time, or the tracking has not updated (for US customers) within 5 days after shipment, please let us know.
To those who use forwarding services: Please be aware when paying for a commercial third party international shipping service that they may unpack your order and repack your products, often without proper protection for transit. We do not recommend such services unless by a person you know or trust.
If your order is packed in green wrap, that is real cellophane which is biodegradable, as is the blue bubble wrap we use to protect palettes and individual pressed shadows.