If you have questions regarding your order, please reply to your receipt or shipment email, or include the order number. Please do not send pictures. We do not add products onto existing purchases, but if you wish to have two orders combined, please let us know within two days of placing the first. If you wish to cancel an order, please let us know within 24 hours of purchase. It may not be possible if the order has already been packed.
General updates and notices are often posted on the store's main page (click the name above) or linked in the top header.
We do not sell wholesale or for direct resale.
Marketing or "promotional" offer emails, including requests for free products/review exchanges, are not read or replied to.
Please contact us at purchases (at) fyrinnae.com for order and product inquires. We cannot give restocking dates, as all product manufacturing is completed when time allows. Important current information is posted in the top left corner of the site.
Allow at least 48 hours for a response; our office is not staffed through each day. Thank you!