Contact Us

If you have questions regarding your order, please reply to your receipt or shipment email.

We do not add products onto existing purchases and cannot charge accounts again, but you wish to have two orders combined, please ask within 12 hours of placing the first. Many orders ship the next day, so this is not always possible if your order has been already packed. Orders cannot be not held to ship at a later requested date, except in the case of orders already placed and unforeseen circumstances occur such as a natural disaster which may impact mail delivery.

Products available in small size may be purchased if desired; we do not take free sample requests nor send PR materials. Your question may have already been addressed on a product page or its category page.

We not usually able to make accurate product recommendations, or give restocking dates as all product manufacturing is completed when time allows and supply availability can delay this. To contact us before purchasing:

Marketing or "promotional" offer emails, including requests for free products/review exchanges, are not read or replied to. We do not sell wholesale or for direct resale.

Allow at least 48 hours for a response; our office is not staffed through each day. Thank you!