Date added: 04/24/2020 ★ Current update regarding stock and production...★
As far as our production studio, we maintain the same safety and cleanliness procedures as before, with the addition of not allowing anyone into the building at all, just immediate employees. Only two people here handle cosmetic production, and no one is allowed to be here if they are ill which has been a company rule from the very beginning. Gloves and masks or respirators are always used as needed (e.g., measuring powders or filling tubes, but not when labeling parcels), and unfortunately, we do not have large quantities remaining or unopened boxes, as those would have been donated to medical centers. You can continue to purchase products from indie cosmetics, perfume, and soap/skincare companies without concern of virus transmission. While it can survive for hours to days on some surfaces, there is no current evidence to suggest COVID-19 is transmittable via food, personal care products, or containers sent via mail or other parcel service. However, it is ideal to use caution when handling all deliveries and follow your local government advisories.
Update, 3/26: Our state's governor ordered all non-essential businesses to close, though this is not a business open to public anyway, so from today on there will be only one person, the company owner (who will have no human contact through all of April at least) handling all production, filling, and order packing. The office is in another location, and most of that side of work will be done there as usual by an employee, or remotely as needed. We don't anticipate slowdowns, but there will be increasing stock shortages of some products in the coming days or weeks.
Update, 4/24: We've had various supplies delayed since February and March, and even two replacement shipments we had expedited are sitting in limbo as carton processing has slowed dramatically. We're out of perfume bottles except for a few 10ml size, so have set all stock to zero. It's still just one person handling everything in the studio who has no contact with anyone else, and emails are replied to in-office which is only staffed part-time so replies may be delayed.
It appears that many parcels are not being scanned in by the post office or moved along as usual, though all are dropped off before 9am. They may scan en-route or not until they arrive in the destination city, though some days USPS is not moving items through as usual, and these are sitting somewhere local, presumably due to reduced staff. If you are awaiting a parcel and it has not scanned anywhere within three days after we send you a shipment notice, please contact us. International customers please take note: Transit time may take considerably longer than usual, from weeks to even months longer, and there may be lengthy delays between location scans.