If you have questions regarding your order, please reply to your receipt or shipment email, or include the order number. We do not add products onto existing purchases. If you wish to have two orders combined, please let us know within two days of placing the first. 

 General updates and notices are often posted on the store's main page (click the name above) or linked in the top header.

Fyrinnae does not send free or discounted products in exchange for reviews. We do not sell wholesale or for direct resale. 

Marketing or "promotional" offer emails are not replied to.

Please contact us at store (at) for product and order inquries. Please do not send pictures. 

Allow at least 48 hours for a response; our office is not fully staffed through each day. Thank you!